Kudus to RCBS

[Bill K]

Called customer service for RCBS in Oroville, Ca. this am to order some parts for my Rock Chucker II press (you know how you put parts up so you can find them and then can not find where you put them ?). Well after telling the gentleman what I needed and where to send them, he said "Put your wallet away we will send them to you free". Said I was willing to pay and he had postage beside, and again the Said, "On the house, this time". Now that is super service. Again I know why I purchase, mostly, RCBS products. Bill K

[Rick in Oregon]

I'll agree on that one, Bill. They've always come through for me too. I'll give the same excellent high C/S marks to Redding, going above and beyond what would be normally expected.

All companies could/should follow both their examples.

[Jim White]

In addition to RCBS and Redding you can add Hornady & Dillon to the list. Although, electrical/electronic items are for 1-year at Dillon and I imagine they are everywhere else too.

HTH,

[Bill K]

All of the company's mentioned have been around for a fair amount of time. It is so good to see and hear that they treat their customers so fine, that probably (most likely) is why they have done so well and offer such great products to us gun nuts. And, so far, they seem to be staying within the U.S. not going offshore, the best I can tell. Bill K